Returns & Replacements

• Non-Sale store items can be returned for exchange or credit within 14 days of your product’s shipping date. All items to be returned must be in original unopened packaging.
• All Surfboards & SUP’s are considered Final Sale and are non-returnable.
• Please contact us at easternlines@gmail.com prior to making any returns to receive a return authorization # and return form. Returns will not be accepted if they are not authorized.
• Returned items will only be accepted for exchange or credit if they are received in the original condition with all tags and original packaging
• Sales or Clearance items will only be accepted if they are defective and returned within the 14 day period.
• After 14 days please contact the Manufacturer directly concerning any Warranty issues or questions. If you need assistance contacting the Manufacturer, please e-mail us and we will provide you with the contact info.
• Returns may be sent to us using the USPS, or UPS…….. they must be sent prepaid. We do not accept COD’s , send call tags or accept 3rd party billing.
• Please allow approximately 7-10 business days for your return to be processed once it has arrived.