Returns & Replacements
- Returns & Replacements
- Non-Sale store items can be returned for exchange or credit within 14 days of your product’s shipping date. All items to be returned must be in original unopened packaging.
- All Surfboards & SUP’s are considered Final Sale and are non-returnable.
- Please contact us at easternlines@gmail.com prior to making any returns to receive a return authorization # and return form. Returns will not be accepted if they are not authorized.
- Returned items will only be accepted for exchange or credit if they are received in the original condition with all tags and original packaging
- Sales or Clearance items will only be accepted if they are defective and returned within the 14 day period.
- After 14 days please contact the Manufacturer directly concerning any Warranty issues or questions. If you need assistance contacting the Manufacturer, please e-mail us and we will provide you with the contact info.
- Returns may be sent to us using the USPS, or UPS…….. they must be sent prepaid. We do not accept COD’s , send call tags or accept 3rd party billing.
- Please allow approximately 7-10 business days for your return to be processed once it has arrived.
